Privacy Policy

Last Updated: January 2024

1. Introduction

Magic Carpet Italia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel planning services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our consultation form
• Subscribe to our newsletter
• Contact us via email or phone
• Book travel services through us

This information may include:

• Name and contact information (email address, phone number)
• Travel preferences and dates
• Budget information
• Passport information (when required for bookings)
• Payment information (processed securely through third-party providers)
• Dietary restrictions and accessibility requirements

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed on our site
• Date and time of visits

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our travel planning services
• Create personalized travel itineraries
• Process bookings and payments
• Communicate with you about your travel plans
• Send promotional communications (with your consent)
• Improve our services and website
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

We work with trusted third-party service providers to deliver our services, including:

• Airlines and transportation companies
• Hotels and accommodation providers
• Tour operators and activity providers
• Restaurant reservation systems
• Payment processors
• Email service providers

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage systems
• Limited access to personal information
• Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Request data portability
• Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Provide personalized content
• Improve our services

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your information remains protected.

11. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When your information is no longer required, we will securely delete or anonymize it.

12. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Magic Carpet Italia
2306 Lake Austin Blvd
Austin, TX 78703
United States

Email: privacy@magiccarpetitalia.com
Phone: 1-800-ITALIA-1

15. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.